I got to rest yesterday after my shift ended at 4PM. I did log back in and was working again until 10:30PM. I developed a tension headache on Friday afternoon (not a migraine but pressure at my temple and some low-intensity light sensitivity, but not the vision issues and pain of my usual unpleasant migraine) that returned Saturday morning while I was writing the blog. The headache woke me this morning–not very pleasant.
I am working the 4PM-12AM shift Saturday, but for Friday, I was still on the 8AM-4PM shift. As it was Friday, it was a work-from-home day, and I got to sleep until 7:30AM. It was a gray Oregon drizzle day (rain was not in the forecast, and it surprised us all), and the temperature never climbed into the 70sF (21C), and of us, long-term residents rejoiced. Pollen is washed from our skies; we don’t need to water anything and are not supposed to have sunshine in June anyway. Seeing the mist dripping off my rose’s leaves just looks so usual; it made me smile.
I had quiche for breakfast, left over from a few days ago, with liberal coffee made in my French Press. I also started the laundry and did the dishes. I spotted trouble as I did my usual read of emails, Slack channel updates, and news–getting ready for my day. There was an incident, and one of our essential data feeds stopped working after the last code drop–ugh! Of course, a critical process was soon to run, and this was called out as a level 2 incident (A level 1 being the whole computer system is out and Nike cannot function). A virtual war room was started, and I stopped attending my usual collection of status meetings and was part of the group working on the incident.
Aside: at the shoe company, a computer bug is often called a defect; a production failure caused by a defect is an incident. New stuff is an enhancement or feature, and new development is limited to the minimal viable product (MVP). Production support is an outsourced function at Nike that handles all of the easy incidents and has instructions for failures that have been recurrent. Production support escalates to technical support and software engineering when an incident occurs that they cannot fix or have not seen before. I am part of technical support and software engineering.
I spent the morning in a Zoom call reading code, watching software engineers step through the failing code, and debugging in a test system to see if we could reproduce the issue. We also did some debugging in production (yikes!). We spent the morning defining the parameters of the failures and eliminating, unfortunately, all the straightforward explanations.
I had clam chowder from a can while sitting in the Zoom meetings on the incident. I had to take a few minutes out to shower and dress. It was a bit intense as we are working a 7/24 schedule to do the data conversions into the same production computer system that is now failing, and a critical path was developing in production support. We would soon need to even convert the new data that was causing the failure, so we were a bit stressed about solving the incident before making it works with a data conversion that might also fail the same way. Double yikes!
We had a break while the software engineering wanted to work on the problem without the Zoom meeting (it can be hard to focus when everyone is watching and asking questions), and we took Air Volvo to see Susie at the hummingbird house in Portland (Tigard) at Allegiance Senior Care LLC, 9925 SW 82nd. Ave. Portland (Tigard), OR 97223; phone (503) 246-4116. The traffic for Friday was not terrible until I was near Susie’s place. Tigard and Beaverton are repaving Hall Boulevard, and I was stuck in lane switching flag people. I usually complain about construction, but this part of Hall Boulevard really needs to be repaved as it has been torn up a few times and not put back better over the past ten years.
Susie was delighted to have a visitor, and we soon retired to her bedroom with Susie resting in her bed, listening to music while I logged back into the shoe company and had my Apple computer for news. I spent the afternoon following along and reading, reacting to the crisis, and supporting the team.
With the rain, Susie and I did not visit the damp Metzger Park.
Susie got to listen to a few Zoom status calls. Susie was sad when I left after 5PM but was happy to hear I would stay much of Saturday–I have canceled all the board games for Saturday. So with a kiss, I headed out.
I decided to get to-go at Panda, industrial Chinese-styled food. A gal (a customer) there was rude to me and kept looking at me with hatred in her eyes. The line was long, and the place was understaffed. I decided I did not want to find out more about what upset the gal and had her take it out on me, so I left.
Next, I stopped at a new place Wing Stop to try their food. I discovered they have slightly less than average wings (at least they are cooked and fresh), but their deep-fried slices of corn-on-the-cob with cajun seasoning were good. I listened with my earbuds to a YouTube show while eating, ShipHappens. My headphone kept falling out as I moved my jaw to eat. I suspect it was pretty comedic to watch. Next time I will use my skull ear clips.
I returned home with my headache not improving, took some Advil, and rested while reading. I have finally decided to try the famous Asimov Foundation books. They show their age, but the first book has been captivating. I am reading this on my Kindle. I have read Asimov before, and I found his writing always good and the stories worth the hype.
I decided I needed to make cupcakes–German chocolate with pecan coconut frosting (from a box and from a can). I like to have something fun and sweet, which takes some stress away. That helped with the stress. The painkiller removed the headache, which was likely related to allergies and stress. Nothing defeats my migraines but sleeping in the dark for an hour or more (the visual component of the migration is still there even when you close your eyes, making sleep difficult). I had a few cupcakes while watching a YouTube video from Battleship New Jersey. The curator was showing a space that had been forgotten about in the turret and found some 1980s versions of the caps for the 16″ guns. Quite a find, and I suspect they will soon go on display.
There was a Zoom meeting on the incident at 10ish, so I logged on to see if I could help the second shift. I approved some changes to correct the failure–it was a problem with the code drop, as we suspected. I also approved some tickets for another incident that was starting to escalate to leadership.
The fix will be tested Saturday morning and likely approved for production that morning. I logged off and read until I fell asleep around 11-something. I slept until 5AM when I had to prove hydration. As I said, the headache reoccurred and woke me at 6:30ish. Ugh.
Thanks for reading.
I forgot. I sent Gov. DeSantis a copy of Amanda Gorman’s The Hill We Climb via Amazon.com. I figured he needed a copy of the book his state just banned.